Skip to content

Ms LEUNG Ka-lai, Carrie, MH

Chief Executive Officer, The Hong Kong Institute of Bankers

As the Chief Executive Officer of The Hong Kong Institute of Bankers (HKIB), Ms LEUNG is responsible for driving the ongoing development of competency and professional standards among local banking practitioners.

Prior to joining HKIB, Ms LEUNG was Head of Service Quality and Training at one of the note-issuing banks where she acquired extensive experience in building and managing “total quality excellence”. Under her leadership, the bank obtained several highly-regarded industry awards for the quality of its training and customer service.

Ms LEUNG also actively participates in the development of the Hong Kong Banking Qualifications Framework (QF) which sets the professional standards for industry competency amongst the local banking practitioners.

In addition, Ms LEUNG is extensively involved in the education and human capital development of the banking and financial industry in Hong Kong and is a member of numerous committees organised by different government departments and public organisations, including the Committee on Self-financing Post-secondary Education (CSPE), the under Education Bureau and the Council member of Lingnan University. Of the particular notes, she was appointed as the Council Member of the Hong Kong Council for Accreditation of Academic and Vocational Qualifications (HKCAAVQ).

Ms LEUNG also contributes to the banking industry at an international level. She is now a member of the Accreditation Council, Finance Accreditation Agency (FAA), Malaysia and the Vice-Chairperson of the Global Banking Education Standards Board (GBEStB). She is instrumental in helping to shape the global banking education standards.

Ms LEUNG was one of the recipients of the Most Extraordinary Women in Finance Award 2009 from Benchmark Magazine. She was awarded with the Medal of Honour (MH) by the Government of the Hong Kong Special Administrative Region in 2018.